Frequently Asked Questions

To create an account on osher:

1. Download our app from Google Play Store or Apple App Store
2. Open the app and click on the "Register" button
3. Fill in your details including your name, email address, and password
4. Verify your email address by clicking the link sent to your inbox
5. Complete your profile setup and you're ready to go!

All account management features are available through our mobile app for your convenience.

Using our mobile app, you can easily find stores near you:

1. Download and log in to the osher app
2. Allow location access when prompted (for better local results)
3. Browse stores by location through our marketplace section
4. Use filters to search by region, city, or specific store names
5. The app will show you stores based on your location preferences

The app provides a map view to see exactly where stores are located in relation to your position.

To list your store on osher through our app:

1. Download the osher app from your app store
2. Create a seller account by clicking "Add store" in the app
3. Complete your store profile including name, description, location, and contact information
4. Add your products or services with descriptions, prices, and images
5. Once approved, your store will be visible to potential customers in your area

The app offers tools for managing your store inventory, updating prices, and communicating with customers.

Yes, osher is free for regular users to browse stores and products through our app. For store owners, we offer different subscription plans with varying features. We have a free basic plan that allows you to list your store and a limited number of products, as well as premium plans with additional features such as priority listing, more product uploads, and advanced analytics.

Download our app to view all available subscription plans and their features.

Contacting sellers is easy through our mobile app:

1. Download and log in to the osher app
2. Navigate to a store page or product listing
3. Click on the "Contact Seller" button
4. Choose your preferred contact method (in-app message, call, or email)
5. Start your conversation with the seller

Our app includes a built-in messaging system that allows you to keep track of all your communications with different sellers.

To update your account information in the osher app:

1. Open the osher app on your device
2. Log in to your account
3. Tap on your profile icon in the bottom navigation
4. Select "Profile Settings"
5. Update your personal information, change your password, or modify your preferences
6. Tap "Save Changes" to apply your updates

All account management features are accessible through our mobile app.

At osher, we maintain quality through:

• Verification of store information before approval
• User reviews and ratings system for stores and products
• Regular monitoring of listings to ensure compliance with our policies
• A reporting system for users to flag inappropriate or misleading content
• Ongoing support and guidance for sellers to improve their offerings

Our app includes features that allow you to report issues, leave reviews, and help maintain the quality of our marketplace.

If you encounter issues with a purchase or seller, we recommend:

1. Open the osher app on your device
2. First, try to resolve the issue directly with the seller through our in-app messaging system
3. If you can't reach a resolution, use our "Report a Problem" feature in the app on the order or store page
4. Our customer support team will review your case and mediate the dispute
5. In cases of serious violations, we may take action against the seller account

You can contact our support team at support@osher.com for assistance or through the help section of our app.

Yes, you can delete your account through the osher app:

1. Open the osher app on your device
2. Log in to your account
3. Go to your profile settings
4. Scroll down to find the "Account Management" section
5. Select the "Delete Account" option
6. Follow the confirmation steps to permanently delete your account

Please note that account deletion is permanent and will remove all your data from our platform. If you're a seller, deleting your account will also remove your store and all associated listings.

You can download the osher app using these simple steps:

1. For Android users: Visit Google Play Store and search for "osher"
2. For iOS users: Visit Apple App Store and search for "osher"
3. Click on the osher app in the search results
4. Tap "Install" or "Get" to download the app
5. Once installed, open the app and either log in or create a new account

Our app provides the full osher experience with features optimized for mobile use, location-based services, and push notifications for updates.